How to order - Diatom Shop

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How to order




HOW TO ORDER:


1) To confirm your order please read the Product List page, then write an email to info@diatomshop.com and specify:

- The products you order (type and quantity);
- For private customers: First name, Surname, complete shipping address (street, postcode, city, country)
- For business customers: Company name, VAT Number, billing and shipping address (street, postcode, city, country)
(Diatom Shop assures you that under no circumstances your data will be shared with other companies. Diatom Shop confirms that your data will not be disclosed but will be kept in compliance with the safety measures required by law, with or without the help of electronic means)

2) Payment:

when your products will be ready to ship you'll receive the related pictures / photomicrographs by e-mail (what you will see in the pictures is what you will get!) and the payment instructions (you can choose between PayPal and bank transfer): the products will be shipped by registered international parcel as soon as the payment is received. Your tracking number will be simultaneously communicated by e-mail, so it will be possible to check the progress of your parcel through to delivery (Only for custom products with arrangements forming words, numbers or special designs Diatom Shop needs 50% advance payment before the work is started)


Read Diatom Shop 100% positive eBay Feedbacks at the following link:
http://feedback.ebay.com/ws/eBayISAPI.dll?ViewFeedback2&userid=diatomshop&ftab=FeedbackAsSeller )


3) Shipping by registered international parcel :

shipping up to 5 slides worldwide by registered international parcel costs 10 euros; for more than 5 slides you always pay 16 euros for the worldwide shipping! All parcels are fully tracked, so that you can check the progress of your items through to delivery!
Diatom Lab safely ships worldwide using microscope mailer cases, bubble wrap and padded packages. Customers of Diatom Lab are from USA, Europe, Asia, Oceania and Africa!
Diatom Lab is a company registered and based in Italy with the Italian VAT number 01635810193 (Partita IVA 01635810193), with the company name "Diatom Lab di Stefano Barone" and under the classification “Research and development in the field of other natural sciences and engineering”. The company works with honesty, accuracy and transparency: you'll always receive a paper Invoice (if you are a business company) or a paper Tax Receipt (if you are a private customer) with every purchase.





 
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